• Reply needs to be sent to the client within an hour and no delay should be donee use .
• Avoid over promising and under delivering instead have realistic plans.
• While having a conversation with clients it is suggested that use polite and professional tone, use posiitve languages like instead of saying “No” straight up try useing “Let me check”/’That owuld but why dont we try this”
• Be brief but not rude.
• Don’t assume anything by yourself ask everything literally everything andget information from their side.
• listen actively. Don’t waste client’s time and also yours.
• Always use customer’s name while communicating with them.
• Offer to help further
• If u have any idea just show them what you meant instead of telling them step by step
• When there’s been a mistake made apologize sincerely but don’t linger on it much.